FREE PRACTICAL TRAINING SESSION

From Problem Definition to Process Understanding

A practical session for HR professionals to define workplace problems clearly, map processes using SIPOC, and identify meaningful improvement opportunities.

FormatLive via Zoom
DateThursday, 17 September 2026
Time8:00 PM (CLT)

Facilitated by Ahmed Abbas · Founder & Managing Director, PISC

Free registration • Limited seats • Zoom access details are sent after registration confirmation.

PISC training session artwork: From Problem Definition to Process Understanding using 4W1H and SIPOC
UNCOVERALIGNTRANSFORM From complexity to clarity.
SESSION HEADLINES

What we will work through

This is not a theory-heavy lecture. The session moves from problem framing to process understanding, then into practical HR application.

01

Structured Problem & Process Analysis

Build a disciplined way to look at workplace issues before jumping to solutions.

02

The 4W1H Framework

Clarify what is happening, where, when, who is involved, and how it appears.

03

From Problem to Process

Shift from isolated symptoms to the process that produces them.

04

Understanding SIPOC

Map suppliers, inputs, process, outputs, and customers at the right level.

05

Identifying Gaps

Spot disconnects, missing controls, handoff issues, and improvement areas.

06

Integrating 4W1H & SIPOC

Use both tools together to move from clarity about the issue to clarity about the process.

07

HR Cases & Application

Apply the tools to realistic people and HR process situations.

OBJECTIVE

Leave with a usable method — not just notes.

By the end of the session, participants should be able to clearly define a workplace problem using 4W1H, map the relevant HR process using SIPOC, and identify potential gaps or areas worth deeper analysis.

REGISTRATION

Reserve your seat

Participation is complimentary, with limited capacity. Please complete the form to request your seat for the live session.

Registration helps us confirm attendance and share the joining details with participants ahead of the session.

01

Complete the registration form with your current professional details.

02

Once your registration is confirmed, we will contact you with the session joining details.

03

Because capacity is limited, early registration is recommended.

Need help with registration?
Our team is available if you need assistance before the session.

By submitting, you confirm that the information provided is accurate and may be used by PISC to manage this session registration.